FAQs

Q. How long does delivery take?
Orders are typically delivered within 2–5 business days for major cities and 3–7 business days for other areas across Pakistan.

Q. Do you offer Cash on Delivery?
Yes, Cash on Delivery (COD) is available nationwide.

Q. Can I exchange my order?
Yes. We offer a hassle-free exchange on eligible items within 7 days of delivery.

Q. How can I track my order?
Once your order is dispatched, you'll receive tracking details via SMS, email, or WhatsApp.

Q. Can I cancel my order?
Orders can be cancelled before dispatch by contacting our customer support.

Q. What payment methods do you accept?
We accept Cash on Delivery, bank transfers, and online payments where available.

Q. What if I receive a damaged or incorrect item?
Please contact us within 48 hours of receiving your order with photos, and we'll resolve the issue promptly.